Solutions
Cookie Policy
Last Updated - 9 May 2025
Who we are
Comuno is a trading name of Choose Wisely Limited, a company registered in England and Wales (Company No. 07580462) with its registered office at:
This Workspace, 18 Albert Road, Bournemouth, England, BH1 1BZ.
Choose Wisely Limited is authorised and regulated by the Financial Conduct Authority (FCA) under registration number 730574.
What cookies are
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website.
They help websites work properly, improve user experience, and provide analytical data about how visitors interact with the site.
Some cookies are essential for our website to function, while others are optional and used only with your consent.
How we use cookies
We use cookies to:
Enable essential features such as form submissions and session management
Understand how visitors use our site so we can improve performance and usability
Monitor traffic patterns and website usage
Provide a more personalised experience
We do not use cookies to collect or store sensitive personal information such as your financial details or passwords.
Types of cookies we use
(a) Strictly necessary cookies
These cookies are required for the site to function correctly.
They include things like session management and security features
You cannot disable these cookies via our settings panel.
Examples include:
Remembering your session or form progress
Managing security and access controls
(b) Analytics and performance cookies
These cookies help us understand how visitors interact with our website - for example, which pages are most popular or where users experience errors.
We use two primary analytics tools: Google Analytics and Hotjar.
Google Analytics
We use Google Analytics to collect anonymised information about:
Pages visited and time spent on each page
How users arrived at the site (e.g. via search engines or links)
Device, browser, and location data (aggregated and non-identifiable)
Google Analytics cookies may store data outside the UK/EEA.
Data is processed in line with Google’s Privacy Policy.
You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-Out Browser Add-on.
Hotjar
We use Hotjar to better understand how users experience our site - such as mouse movements, scroll depth, and clicks - to help us improve usability.
Hotjar does not record any personal information or keystrokes.
You can read more in Hotjar’s Privacy Policy and opt out at https://www.hotjar.com/policies/do-not-track/.
(c) Functionality cookies
These cookies allow the site to remember your choices and preferences - for example, your cookie consent settings or whether you’ve seen a pop-up before.
(d) Marketing or third-party cookies
We do not currently use marketing, remarketing, or advertising cookies on Comuno.
If this changes, we will update this policy and request your explicit consent before enabling any such cookies.
Cookie duration
Cookies are either:
Session cookies – deleted when you close your browser, or
Persistent cookies – stored on your device for a set period or until you delete them.
Analytics cookies may persist for up to 24 months, depending on their configuration.
Managing your cookie preferences
You can control cookies in several ways:
Cookie banner: When you first visit the site, you’ll see a banner asking you to accept or manage cookies. You can choose which categories to allow.
Browser settings: You can block or delete cookies at any time via your browser. Instructions for popular browsers:
Chrome
Firefox
Edge
Safari
Please note: disabling some cookies may impact site functionality or your user experience.
Changes to this policy
We may update this Cookie Policy periodically to reflect changes in technology, legislation, or our business practices.
Any updates will be published on this page with a new “last updated” date.
Contact us
If you have any questions about this Cookie Policy or how we use cookies, please contact:
This Workspace, 18 Albert Road, Bournemouth, England, BH1 1BZ
hello@comuno.co.uk